Frequently Asked Questions

Yes, but only with written consent from the mobile owner. Exceptions apply for government elected officials or emergencies (e.g., during early COVID-19 days).

You can host an inbound-only TTH event where participants dial a toll-free number to join. Alternatively, you can provide a toll-free Participant Line alongside your outbound TTH event.

Yes, with a dedicated toll-free Participant Line (annual fee applies).

Absolutely! Pre-uploaded audio files can be played during any TTH event.

Yes, all events include an .mp3 recording, accessible with your post-event data.

We’ve hosted TTH events with nearly 1,000,000 participants. Dial-out speeds can reach up to 300 calls per second.

There’s no time limit—events can last as long as needed.

Participants can leave voicemails during or after the event. These messages are stored with your post-event data.

Yes, we offer detailed phone lists based on customizable search parameters (rates apply).

Yes, it is FCC-compliant because messages are sent individually.

An SMS message segment is 160 characters, while MMS messages can include text and multimedia within a 485 KB limit.

Yes, MMS allows you to send videos and images.

Yes, clickable links and phone numbers are allowed. Traceable links are also available.

10 Digit Long Code (10DLC) is a reliable messaging standard for SMS campaigns, sanctioned by mobile operators.

All customers must register as a brand and campaign with Campaign Registry. Political organizations must also register with Campaign Verify.

No, Tele-Town Hall does not raise texting rates, but carrier surcharges may apply.

Registration ensures higher delivery rates and compliance, avoiding potential fines.

A Voice Broadcast delivers pre-recorded messages to many phone numbers. Our broadcasts comply with FCC regulations and avoid telemarketing or solicitation messages.

The caller ID can show either your organization’s phone number or one from the same area code for better recognition.

If unanswered, the system will leave a message or attempt redelivery later. Invalid numbers aren’t charged.

Yes, we deliver messages to the U.S., including Alaska and Hawaii, and select international locations like Australia and England.

No, all our products are web-based.

Interactive Voice Response (IVR) technology automates surveys with high engagement and cost efficiency.

Unlimited questions can be organized with branching logic and randomized order.

Yes, custom greetings, follow-ups, and thank-you messages can be recorded.

Not at all! Provide your call list and questions, and our team will guide you through the process.

Yes, we support multi-language surveys.

Our suite offers Live Call Program surveys, IVR surveys, and P2P text surveys.

Yes, all methods are FCC-compliant and trusted by presidential campaigns and corporations.

No, our web-based platform simplifies the process, and our team assists at every step.

Yes, we provide voter data from all 50 states, updated regularly with over 1,000 demographic attributes.

Yes, we can standardize, cleanse, and append missing information to your list for better accuracy and depth.

Yes, we provide access to data from 180 countries to support global campaigns.